@MojangSupport Hi Guys, for 2 nights now my son and I have been unable to play Minecraft on ps4/ps5. Invites just don’t work. I’ve reset my router, cleared the cache on my ps5 and his ps4 and nothing works.
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Replying to @RickyDSteawrt
Sorry to hear about this but we'd be happy to help! First, are you guys connected using Wifi or Hardwire connection? ^BT

Jan 9, 2023 · 7:48 PM UTC

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Replying to @MojangSupport
I’m hardwired and he’s wireless. We had been playing fine for 3 nights until the last 2 days. now we can’t connect. I have also tried invite other online fiends as test but they couldn’t join either.
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To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^TK
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Replying to @MojangSupport
Both acc are also signed up to Microsoft live and I have re-installed the game on both consoles. I’m completely out of ideas. My sons only 5 so to keep having to tell him “No son it’s still not working” is heartbreaking. He’s just beginning his Minecraft adventures.
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Got it. In that case, we'd recommend completing our request form at aka.ms/Minecraft-Support. Our technical team will be able to offer more detailed troubleshooting to hopefully help get everything working again. ^IV
Replying to @MojangSupport @RickyDSteawrt
how many people got to come to you with the same problem before you actually fix it bro holy sht.