Hello, @MojangSupport , I am playing on a PlayStation 5 and my boyfriend is playing on a PlayStation 4, we made a world a few days ago and have been playing perfectly fine on it and haven’t had any issues until recently, he tried joining and it kept him at a loading screen
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Is this a Realm that you two are using, a server, or just a multiplayer world? Can you let us know what troubleshooting you've tried so far? It may help to switch to a hardwire connection if you're using WiFi. Let us know what else you've tried! ^FF
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Replying to @T_h_eT_r_u_t_h
If you haven't already, please take a ticket with our Tech ticket. To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT

Jan 8, 2023 · 9:21 PM UTC