@MojangSupport having trouble purchasing a realm :( it wont complete the check out
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There are a ton of different unique things that can go wrong during the payment process that we'll need to rule out. Is there a specific error message that you see when trying to purchase that Realm? ^AM
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Is this for a Java Edition realm or Bedrock realm, and can you let us know if you're seeing any specific errors when trying to purchase a realm? ^FF

Jan 8, 2023 · 4:43 AM UTC
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Gotcha. Please make a ticket with our Realms team so we can have a look. To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT