Replying to @annskins1
Are you getting any specific errors when trying to play with your friends is this a technical issue? ^TK
2
Is this on a Realm? Make sure the world owner is updated to the latest version, and check your Account settings to ensure you have privacy settings to "allow" for online multiplayer access. Check out those here: bit.ly/3zjgZ6W and let us know if still having trouble! ^AM
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Please send us an email at aka.ms/Minecraft-Support and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^TK
1
I can also not join my friends on ps5
1
What kind of error messages are you seeing if any, and is this on a Realm? Can you let us know what troubleshooting steps you've tried so far? ^FF
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We we try to join each other's worlds it just keeps saying connecting to world until the connection times out. We have restarted the game, relloged into our Microsoft accounts, restarted our ps5s as well as restart the internet, but still nothing works
1
Replying to @ehle_josh
In that case, please complete our request form at bit.ly/3uO21ER so that one of our technical specialists can look further into this issue for you, and be sure to include what troubleshooting you've already tried to help speed things along. ^FF

Jan 7, 2023 · 4:32 AM UTC