@MojangSupport I cannot log into my Minecraft account, and whenever I try to reset the password, the email doesn't send.
1
1
1
Please send us an email at aka.ms/Minecraft-Support and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^IV
1
I have multiple times but no one ever responds, the latest email was sent yesterday
1
1
You should have received a 7-digit ticket number in an autoresponse email. If you can provide us with that #, we can take a look at the ticket and make sure everything went smoothly and your case was received! ^AM
4
@MojangSupport are you going to reply?
1
If you didn't get an autoresponse email with your 7-digit ticket number, we recommend double checking your spam folder and verifying that your email filter settings are not set up in a way that would prevent you from receiving any e-mails from us. ^IV
2
Hello? sorry you just take a while to respond
1
Replying to @TheRealMedusae
No worries, we are just catching up on a small backlog of tickets so our wait times are just a bit longer than usual, but your email was received and someone will reach back out as soon as they are able. Thanks for being patient! ^AM

Jan 5, 2023 · 8:24 PM UTC

2
Replying to @MojangSupport
Okay the latest ticket is this, sorry for making you back so often but here 4806642
1
Thanks! Your ticket was received, and someone will reach out to you as soon as they are available. Please keep in mind that your agent will have the final say in verification and we cannot change the outcome of the ticket. Continue working within that ticket for assistance. ^AM
2
more replies
Replying to @MojangSupport
its okay haha, I actually had to make a new ticket now because I couldn't provide all the information at once, and I was hoping you could look at the new one (4804762) since that was the only time someone has responded since 8/22. it would be of great help since I can't play <3
1