@MojangSupport Hi, it's been months since i tried to migrate my Mojang Account into a Microsoft one, and I still can't, i've contacted support many times before and never helped me in any cases, can i please get some real help and not just tips that i've tried already 10 times
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Yes, but we're still waiting for you to tell us what's going on when you try to migrate. We can assist you as soon as you give us a bit more context. ^AM
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You mentioned that you're having issues receiving a code, right? If that's it, reach out to our Accounts team so they can have a look! Please send us an email at aka.ms/Minecraft-Support and we will assist. Remember to attach your Transaction ID and account name/Gamertag. ^BT
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Already done this twice, no answer was helping at all, just some "advices" but real help, i just need more than People that can only advice me things i already tried, in now 6 months of trying to get back my account i've tried way too much things
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If your ticket closed while waiting for a response, you may need to submit a new one. You'll receive a ticket # in an automated email after you submit your ticket. It should be 7-digits and look like (#7123123). ^AM
Jan 5, 2023 · 7:49 PM UTC
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