Need help. In the game MINECRAFT DUNGEONS playing it installed on the Xbox Series S SSD, it does not connect with the game server, however, playing it on Xcloud it connects. What can it be? @MojangSupport @Mojang @dungeonsgame @XboxSupport
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Hmm, that's strange. There may be a network issue preventing your local version of Dungeons from connecting. Have you tried any network troubleshooting so far, like disabling firewall and checking your NAT type? ^IV
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Open NAT, all right, I uninstalled and reinstalled the game, and the problem persists. When the game enters the initial menu it shows that the connection with the server is ok, however when starting the online game, it simply loses the connection with the server. I live in Brazil
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Replying to @marciosenaX
Let's have our Tech team take it from here. To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT

Jan 4, 2023 路 9:43 PM UTC

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Replying to @MojangSupport
I really appreciate the help, but I'll try to ask my internet provider to try to solve it, if I can't, I'll look for you. Congratulations on the attitude, I will remember that.