@MojangSupport hi. I sent an inbox message yesterday could someone please help me.
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We can't open or answer DMs, but we'd be happy to help once we have more info! What's going on? ^BT
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Purchased a bundle and its not on my daughter’s account. Have searched everywhere and nothing.. Please could you help. She spent her christmas money on this just now and cannot access it.
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Can you just clarify for me what content you are having issues accessing? ^BT
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This is what we purchased but its no where
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Replying to @KatieLouY88
Gotcha! If you could, can you reach out to our Marketplace so they can take a look? To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT

Jan 3, 2023 · 9:36 PM UTC