Hey @MojangSupport, my card expired just before Christmas and I had to update it on my Microsoft account - now my realm is showing as expired despite payment being taken since then.
Minecraft gives me the option to renew but no price, then says it's disconnected from the store
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To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^TK
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I filled out the form and now I’m told they can only help with Java realms, not realms plus on bedrock. Got a better form @MojangSupport? Or maybe a phone number?
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What platform is your Realms on? Is it on PC, or is it another platform? If it's on PC, you'll need to reach out to Microsoft Support to help with that Realm. If for another platform, you'll need to reach out to that support and they should be able to help! ^BT
Jan 2, 2023 · 4:16 PM UTC

