Hey @MojangSupport, my card expired just before Christmas and I had to update it on my Microsoft account - now my realm is showing as expired despite payment being taken since then. Minecraft gives me the option to renew but no price, then says it's disconnected from the store
1
1
3
To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^TK
2
2
Ive contacted about this same issue, for some reason realms expire but you still take payment? Whats up with that?
1
We'll need to have you reach out to our Realms team who can investigate the account and see what's up. If you haven't already, please submit a ticket at the link provided and they'll be happy to assist you there! ^AM

Dec 30, 2022 · 7:34 PM UTC