Hey @MojangSupport, my card expired just before Christmas and I had to update it on my Microsoft account - now my realm is showing as expired despite payment being taken since then. Minecraft gives me the option to renew but no price, then says it's disconnected from the store
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Replying to @maximumjed
To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^TK

Dec 29, 2022 · 8:58 PM UTC

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Ive contacted about this same issue, for some reason realms expire but you still take payment? Whats up with that?
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We'll need to have you reach out to our Realms team who can investigate the account and see what's up. If you haven't already, please submit a ticket at the link provided and they'll be happy to assist you there! ^AM
Replying to @MojangSupport
I filled out the form and now I’m told they can only help with Java realms, not realms plus on bedrock. Got a better form @MojangSupport? Or maybe a phone number?
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What platform is your Realms on? Is it on PC, or is it another platform? If it's on PC, you'll need to reach out to Microsoft Support to help with that Realm. If for another platform, you'll need to reach out to that support and they should be able to help! ^BT