@MojangSupport @NintendoAmerica why is it so difficult to keep my realm subscription going??! It shows I have auto renewal on - I鈥檝e been charged for the service - yet somehow my realm is listed as expired. I feel like I鈥檓 battling this every damn month. What gives?
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Sometimes the subcription can hang and cause issue! I can escalate you to the team to set it up but I also want to suggest taking the world and starting a new subscription. That usually helps with the continuous renewal. ^TK
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This is ridiculous- they closed my unresolved ticket and I submitted a new one and they answered a different question again. Comical at this point.
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Replying to @DavidBulcock
Do you have a ticket number? If you do, I can take a look! ^BT

Dec 27, 2022 路 10:15 PM UTC

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Replying to @MojangSupport
4775600
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Just checked it out and no worries, the case is still open and it's being looked into by our agents! Please be patient in the meantime and they'll reach out to you as soon as they finish investigating. ^BT
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