Hello @MojangSupport, could you help me with this problem? I already have a Microsoft account and I can't enter the servers with mobile data
1
1
3
Replying to @CastilloYadian
What troubleshooting steps have you tried and what platform do you happen to be playing on? Is it something you can hook up to a hardwire connection? ^TK

Dec 24, 2022 · 7:35 PM UTC

1
1
Replying to @MojangSupport
I have tried many steps but I cannot connect to servers I suspect it is because of my data but the strange thing is that it asks me for an account when I already have one unfortunately my cell phone does not pick up wifi game on android platform
1
Switching over to a more stable connection could help but the account information is what we need to help you with. You will need to get in touch with Xbox/Microsoft Support for assistance. nitter.vloup.ch/xboxsupport or support.xbox.com ^TK

Xbox Support (@XboxSupport) on X

Support articles & info: https://t.co/H8oQKYXNo5 | Support videos: https://t.co/Z8kKJghC5y | News & Updates: @Xbox & @Xboxwire | Become part of the @XboxAmbassadors

twitter.com