Hi @MojangSupport, are you guys still in the process of giving out the vanilla capes? I still havent revice mine yet, so Ive been a bit worried that something happened with my account since some changes I did to it some 5 years ago
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Not to worry, we're gonna have you reach out to our Accounts support team who can take a further look. Please send us an email at aka.ms/Minecraft-Support and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^AM
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Ah, sorry, where can I get the transaction ID? Is it the one of the payment?
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Replying to @AsterTheJester
The Transaction ID came with the purchase of Minecraft with a Mojang account. If you don't have it no worries just submit the ticket up and they can still look into assisting you . ^TK

Dec 22, 2022 · 11:05 PM UTC

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Replying to @MojangSupport
Who is eligible for that cape?
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For eligibility requirements please read our FAQ here: bit.ly/3TtwrH4 ^AM
Replying to @MojangSupport
Ah, okey thanks!
Replying to @MojangSupport
Hi, I contact support, but they told me they couldn't as they were customer service, is there some option I should choose in the form to receive some more help about the situation?
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I already replied the email, but I still haven't received an answer to where I should contact