Hi @MojangSupport, are you guys still in the process of giving out the vanilla capes? I still havent revice mine yet, so Ive been a bit worried that something happened with my account since some changes I did to it some 5 years ago
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Replying to @AsterTheJester
Not to worry, we're gonna have you reach out to our Accounts support team who can take a further look. Please send us an email at aka.ms/Minecraft-Support and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^AM

Dec 22, 2022 · 10:25 PM UTC

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Replying to @MojangSupport
Ah, sorry, where can I get the transaction ID? Is it the one of the payment?
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The Transaction ID came with the purchase of Minecraft with a Mojang account. If you don't have it no worries just submit the ticket up and they can still look into assisting you . ^TK
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Replying to @MojangSupport
Yes I did this a few months back with the relevant information you straight up told me it’s not my account you don’t help anyone it was my account was my card etc you didn’t help at all
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Replying to @MojangSupport
How about my Minecon 2013 cape you guys let get stolen and then did nothing about. I will never forget