That sounds frustrating! Please make sure you're logging in your log-in and check your Gamertag to make sure you're logging into the account. I'd also suggest giving this FAQ a look to see if it assists you: help.minecraft.net/hc/en-us/… ^BT

hello Mojang i got an big problem and i really dont know how to solve it like i tried everything So the problem is that i lost last year my microsoft acc and now i cant migrate my mojang acc and i dont know what to do i tried to change my email from my mojang ac but it didnt work