@MojangSupport I own Minecraft Java but I can't download Minecraft for Windows. Whene I click on the download button the loading bar appear but it's written "idle" and nothing load.
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If you could, can you grab a screenshot so I can take a look? ^BT
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Okay what's the problem? I just create a new account and I BOUGHT for a second time the version Java&Bedrock and the SAME thing happend! You litterally just stole me 45,98$ CAD I'm pissed! Sorry to the guy that will read my message I know it's not your fault but please, help me!
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Replying to @KrystoB25
You shouldn't have to rebuy. We'd be happy to look, but we'll need more information. If you could, can you please send a screenshot of the error that you're running into? ^BT

Dec 19, 2022 · 4:25 PM UTC

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Replying to @MojangSupport
Is there a number or an email beacause I already send screenshots and what kind of information you'll need?