@MojangSupport hey is there any eta on when an agent should respond to me I recently opened a ticket to delete my profile they responded asking for information it’s been 18 hours with no reply yet
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Replying to @David19690499
We're a bit backed up at the moment, but I assure you that an Agent will reach out to you as soon as they get to your ticket. Thanks for your patience in the meantime! ^BT

Dec 18, 2022 · 4:33 PM UTC

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Replying to @MojangSupport
My ticket has been responded too. I’m attempting to delete my account but the agent has yet to respond for over 28 hours
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Ah, thanks for correcting me! Do you have a ticket number? If so, I can take a look! Also to answer your other question: you can provide that transaction ID you'd like! ^BT
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more replies
Replying to @MojangSupport
Also I got another question. If I purchased minecraft via Microsoft store do I provide the Microsoft order ID for the transaction ID when contacting mojang?