@MojangSupport On ps5 and I'm getting errors when I try to purchase realms plus. I don't own minecraft on any other devices. Any possible fix?
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Replying to @Horse_of_Apoc
Can you tell us a bit more about the specific error that you see? There could be a couple different issues, but once we know for sure we can get you pointed in the right direction! ^AM

Dec 15, 2022 · 11:58 PM UTC

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Replying to @MojangSupport
So when I click to activate free trial through the realms tab. It brings me to the psn store for the game and it says "this cannot be purchased at this time" Backing out and reattempting no longer has a free trial option and it has a 50/50 chance at working.
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We'll have to take a closer look into this so i'm going to submit you up to our Realms team! To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^TK
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