@MojangSupport My Minecraft Account was hacked and i have no idea why.... i called you on Email but i wait 3 days and nobody write to me.
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Sorry to hear about that! We have a bit of a backlog at the moment, but I assure you that someone will reach out to you as soon as they get to your ticket. Thanks for your patience in the meantime! ^BT
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Can you see if everything went right with my ticket? I have the feeling that I did something wrong
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It should be fine, no worries! There's a bit of a delay due to backlog, but they'll reply to you as soon as they reach it. ^BT
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do you know roughly how long it takes?
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Nope! Like stated we have a bit of a backlog right now so we don't have an ETA On when you will get a response. ^TK
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Hello, I don't really want to bother you at all, but I have a question. I'm being sent from microsoft to mojang and from mojang to microsoft and nobody is helping me.
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Replying to @OfficialJxn_
Okay, so if you migrated the account to a Microsoft Account our team is not able to help you recover it as we do not have the tools. You will have to continue working with Microsoft. ^TK

Dec 15, 2022 · 9:18 PM UTC

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Replying to @MojangSupport
I have the transaction id but they say it's useless because my gamertag I don't know anymore what should I do now
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