@MojangSupport Please can I have some help recovering my son’s worlds and marketplace purchases in Minecraft?
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Replying to @DucksWTD
What platform do you happen to be on and can you tell me if you have signed all the way out and signed back in to see if the content shows back up? ^TK

Dec 13, 2022 · 6:48 PM UTC

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Replying to @MojangSupport
Hi! He uses an Amazon Fire tablet. I think that’s Android. So it has a Kids profile on the device and we signed out of the Minecraft game there. It’s has so prompts I don’t exactly understand. Do I need to sign out on the parent profile too?
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You only need to sign out of the account that has all the purchases on it and sign back in! ^TK
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