@MojangSupport @Microsoft What can I do to not have to reenter my child's code into aka.ms/remoteconnect multiple times a day? I just had to do it 3 times in the last 10 minutes.
1
That is unusual behavior, but there may be a connection issue happening. What device are you using? ^AM
1
Nintendo Switch. I did it probably 4 times yesterday within an hour. I just did it again today. It also often takes 2 or 3 attempts to get it to work sometimes.
1
When loading MC, you may need to wait 1-2 mins and should log you in automatically, if not, you may be experiencing a known issue: bit.ly/3U4iQoR. If this is the case, we suggest upvoting this bug and adding a comment if you have any new information to provide. ^AM
1
Thanks for feedback! Great to keep in mind we're just the support team and are not able to fix issues from our end but when you get that issue upvoted the devs are able to work to get it resolved in a timely manner. ^TK
Dec 5, 2022 · 7:40 PM UTC
1

