Hey @MojangSupport - your bio says "open 7 days", wpuld you like to respond to the DM I wrote AT Nov 22nd? Or should I Use another support channel instead?
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Replying to @Mindstalker85
We can't open or read DMs, but we'd be happy to help in replies! What seems to be the problem? ^BT

Dec 5, 2022 · 4:28 PM UTC

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Replying to @MojangSupport
My wife has lost access to her accounts email account and can't migrate and/or recover her account without access to it. How should she proceed to get access again?
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We should be able to help her if she creates a ticket with our Accounts team! Please send us an email at aka.ms/Minecraft-Support and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^BT
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