@MojangSupport I never received a response email from the support team in regards to me not receiving my minecoins. Is the support team unavailable on weekends or something?
1
Replying to @frost_aden
Nope, we're here to help 24/7! We may be experiencing wait times, but if you'd like us to check and make sure your ticket was received, feel free to provide us with your ticket # so we can look into it! ^AM

Nov 26, 2022 · 9:09 PM UTC

1
Replying to @MojangSupport
Sure, it's [35QZVM-V93L9]
1
Ope, that doesn't look like one of our ticket numbers. It should be 7-digits and currently start with a 4, they look like #4567890. By any chance did you receive a response from a chat bot or chat agent instead of an email? If so, we may need to have you submit an email. ^AM
2
more replies