@MojangSupport hi, I DM’d you on Twitter with an issue/question. Are you able to help through there, or is tweeting preferred for support?
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Replying to @caffeineleen
We can't open or answer DMs, but we'd be happy to help through replies! What seems to be the problem? ^BT

Nov 23, 2022 · 9:13 PM UTC

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Replying to @MojangSupport
I'm trying to start the free Realms trial, but am unable to. I've never done it before. When I go to the Load screen and click "Minecraft Realms", then "Get a trial", it just takes me to the Wallet & Realms page where it shows my card information. My username is caffeineleen
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You will need to reach out to the Realms Team for assistance in this matter! To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question!n ^TK