What's going on? If you let us know in detail the issues you're experiencing, we'll be happy to help! ^AM
We can't help through DMs, but I'd highly suggest you make a ticket with our Accounts team so they can help with your account. Please send us an email at bit.ly/3uO21ER and we will assist! ^FF

Nov 19, 2022 · 5:41 AM UTC
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Once you've submitted your ticket, you should receive an email back from our team and you will continue working with them in the email thread. You can respond directly to the email you receive! ^AM