The "inconvenience" caused to my 4yo and my family by the Jurassic World crash in @Minecraft cannot possibly be expressed. This was a highly anticipated treat for him because he had to go through some really hard shit and he's heartbroken. It's so fucking sad.
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We've spent 2 hours troubleshooting, clearing his iPad, DLing on my husband's iPad and finally figured out that it's not us, it's a @MojangSupport issue which... helps I guess? At least we know it's not us causing him MORE distress. Fucking A, y'all. Fucking. A.
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Replying to @MandiMoss
Let's have our Tech team take a look! To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT

Nov 16, 2022 · 7:18 PM UTC

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Replying to @MojangSupport
Still no reply. Still not fixed.
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Sorry about any delay you're encountering! We're experiencing a higher than normal volume of requests right now, and we definitely appreciate your patience. If you can provide us with your 7-digit ticket number, we can check in on the status of your request for you. ^FF
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more replies
Replying to @MojangSupport
My husband did earlier, thanks.