@MicrosoftHelps @MojangSupport Soo tell me, which one of you has the ability to change the email associated with a Minecraft account? I've talked and emailed with both of your help desks and you both point me to the other one. I don't appreciate this run around. 馃槨
1
Replying to @amaroq3
If your account was migrated or purchased after December 2020, then you'll need to reach out to Microsoft Support. If it's a Mojang account, then we'd be happy to help! ^BT

Nov 14, 2022 路 4:22 PM UTC

1
1
Replying to @MojangSupport
This account was purchased in 2014. It takes work to reach someone at Microsoft. I've talked to them multiple times. They keep telling me to fill out a form to get the email that has completely been hacked back. That email is gone. So there goes our minecraft account.
7
1
If the account was not migrated, then we'd be happy to help if you make a ticket with us! Please send us an email at aka.ms/Minecraft-Support and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^BT