@MojangSupport @dungeonsgame Getting this error consistently when trying to cross-play with other players (Switch and PC).
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Can you let us know what troubleshooting steps you've tried so far? If you haven't yet, try power-cycling your router and making sure the game and your devices are all up to date. Let us know what else you've tried! ^FF
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Same
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This issue should be resolved at this time! If you're still experiencing issues please let us know and we'll do our best to assist you. ^AM
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Just tried after full reboot on both devices, checked for updates, still the same error.
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Replying to @MarioHanaTV
Please complete our request form at bit.ly/3uO21ER so that one of our Dungeons specialists can look further into this issue for you. ^FF

Nov 6, 2022 路 2:47 AM UTC

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Replying to @MojangSupport
Go take a look at r/MinecraftDungeons. You act like it鈥檚 my personal problem.. literally no one can cross play with switch atm. You said it鈥檚 patched 8 hours ago, it鈥檚 still not patched. I want it to be solved asap, not fill in a form to wait a couple day鈥檚.
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Sorry for the frustration caused by this. At this time, this is currently a known issue and the team is working on a fix. We have no ETA at this time and appreciate the patience. ^BT
Replying to @MojangSupport @MarioHanaTV
Your support doesn鈥檛 work when you don鈥檛 answer questions