@MojangSupport is there an issue with the minecraft servers. This is the same whichever server we pick.
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Replying to @gruf1968
Ensure you have plenty of space on your device by clearing out any old worlds or unused save data. To rule out connection issues, try switching to hardwire if you're using WiFi. Let us know what other troubleshooting you've tried and let us know if you're still having issues! ^AM

Nov 5, 2022 路 8:41 PM UTC

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Replying to @MojangSupport
Removed all worlds and all but a couple of texture packs. Hardwired the network and no change. Really need to sort this. As an only child my son relies on this and he鈥檚 been in pieces all day.
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Thanks for giving these a try for me! At this point, I'd suggest letting our Tech team take a look. To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
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