@MojangSupport just renewed our realm and my card was charged but I still can’t join the realm. Bedrock. Y’all seriously need an annual subscription.
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Replying to @MeekMoji
What is happening when you try to join the Realm? Let us know in more detail the issue you're facing as well as what console/device you're playing on and we'll do our best to assist! ^AM

Nov 5, 2022 · 8:30 PM UTC

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Replying to @MojangSupport
Xbox, it’s working now. I had to sign in on my phone(mc game) - apple iOS and renew my subscription. I paid for it twice but I will get a refund from apple. On Xbox it kept saying I have an existing subscription. If it happens again I’ll take pics of the error and send it in.
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Thanks for letting us know! Please let us know if this happens again by contacting our Realms specialists at bit.ly/3uO21ER. ^FF