Xbox Players - you will be receiving an update on October 5. Please do not uninstall during the update! Check out this article for more info: help.minecraft.net/hc/en-us/…
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If you need help with the lag, we'd be happy to help! Please send a ticket to our Technical team and they'll help get it squared away. To keep your information secure, please complete our request form at aka.ms/Minecraft-Support ^BT
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If you have already submitted a ticket to our Tech team, please continue working with your helper and let them know if you're still running into issues! ^AM
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Replying to @Dread87Twealfth
No worries, our Team can still help! Did you run into any issues with making the ticket? ^BT

Oct 23, 2022 · 6:11 PM UTC

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That's no problem at all! Just link an e-mail that you do have access to so our team can reach you. After you make that ticket, they should be able to help you through the verification process. ^BT