@MojangSupport HELP ME MY ACC GOT HACKED AND THE HACKER CHANGED THE EMAIL AND PASS AND HE CHANGE THE SKIN AND IDK WHAT TO DO
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Oh no! Do you have a Mojang account or a Microsoft account? ^AM
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Mojang account
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Please complete our request form at bit.ly/3uO21ER so that one of our account specialists can look further into this issue for you. Remember to attach your Transaction ID and your account name/Gamertag. ^FF
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i cant find my Transaction ID that i bought with my cc on it
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Even if you don't have your Transaction ID, feel free to submit as much information with your ticket as you can, and our agents may be able to verify you using alternative means. ^AM
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But what if I submit my ticket and then a bot send to my email says u need a transaction ID
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Replying to @AZZempire69
You won't need a transaction ID, I assure you! The transaction ID is just a means to speed along the process, but the Support team has other ways of verifying. ^BT

Oct 23, 2022 · 3:09 PM UTC

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Replying to @MojangSupport
oh okay i sent a ticket and i put my transaction ID as lost please please look at it i need my acc back it has so many memoires
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Thanks for making that ticket! An agent should reach out to you as soon as they receive it and they'll help you with your account. ^BT