@MojangSupport Hello, I redeemed Minecraft in December of 2020 and left it in my account. Now I do not appear to own the game anymore on the same account. Why was the game removed from the account?
1
1
Replying to @stemlordposting
Are you making sure that you're logging in with the correct credentials? If you are, then you will need to reach out to Microsoft for assistance with recovering your account. nitter.vloup.ch/xboxsupport or support.xbox.com ^AM

Xbox Support (@XboxSupport) on X

Support articles & info: https://t.co/H8oQKYXNo5 | Support videos: https://t.co/Z8kKJghC5y | News & Updates: @Xbox & @Xboxwire | Become part of the @XboxAmbassadors

twitter.com

Oct 22, 2022 · 9:33 PM UTC

1
Replying to @MojangSupport
Yes I am sure also it's Minecraft for the PC so I doubt that Xbox support is going to help
1
1
If you made the account in December 2020, then you'd have to log in using your Microsoft account. If you're unable to recall the information regarding that account, we'd highly suggest reaching out to Microsoft Support and they'll help you. ^BT