@MojangSupport Hey, I have sent you a PN on this account. Would be nice if you could look in there once. โค๏ธ
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Replying to @MedPlex_
Unfortunately, we don't read or respond to DMs but if you let us know here what's happening, we can take a look! ^AM

Oct 20, 2022 ยท 9:34 PM UTC

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Replying to @MojangSupport
Would like to write this not public, do you have an email?
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You are more than welcome to submit an email ticket to our Support team if you'd prefer! To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^AM