Have you installed the latest update yet? Let us know if this problem is happening after updating and if you have tried power cycling your Xbox or any other troubleshooting you have tried so we can assist further! ^AM
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Hello, I just installed the new update and now am unable to access the game. Trouble shooted, signed out, restarted system, ran x-box status on assist. #mojang studios pops up then “Do you own this game or app”?. Error 0x82D40003.
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Thanks for giving those steps a try! At this point, I'd suggest having our Technical team take a look. To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
Oct 18, 2022 · 6:29 PM UTC