Xbox Players - you will be receiving an update on October 5. Please do not uninstall during the update! Check out this article for more info: help.minecraft.net/hc/en-us/…
163
27
4
291
Minecraft won't update. Please help
1
Replying to @fierce_deity_
Are you seeing any errors when trying to update, or does the game appear to be unresponsive? Please provide us with some more details and we'll do our best to help out! ^FF

Oct 16, 2022 · 4:18 AM UTC

2
Replying to @MojangSupport
Whenever I go to update it, it says "0 KB". And it just doesn't update or make any progress. I've tried to update it for at least an hour with no progress made. I've reset my console a few times and didn't work.
1
Let's have our Technical team take a look! To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
Mine says installing. Than it finally hit 100% and when I loaded the game on my Xbox One it was stuck on the mojang screen.
1
You may want to try power cycling your Xbox to see if that pushes the update along. You may want to give it about 24 hours to update and try again. If you're continuing to have issues let us know so we can try and help! ^BT