That's a wrap on #MinecraftLive 2022! Thank you for frog strolling with us through all the exciting reveals across the Minecraft world.
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I would like to request that you make the game more stable on @NintendoUK Switch. All it does is crash, we just want to play the @BBC Frozen Planet 2 world. Please fix ASAP. @MojangSupport
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Replying to @cotterill_matt @Minecraft @NintendoUK @BBC
Crash issues on Switch may be fixed with a fresh uninstall and reinstall. Make sure you have lots of available storage space! That can cause a lot of issues. ^AM

Oct 15, 2022 · 9:14 PM UTC

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Replying to @MojangSupport @Minecraft @NintendoUK @BBC
I own the game on cartridge, I can not install or uninstall anything.
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Have you cleared out any old save data or unused content on the device? Device storage can be the cause of a lot of these issues. Let us know if there is any other troubleshooting you've tried. Is the issue with the Frozen Planet content only? ^AM
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Replying to @MojangSupport @Minecraft @NintendoUK @BBC
We have no unused content or save data.
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Let's have our Technical team take a look. To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
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