@MojangSupport I have a account with minecraft bedrock, and i cant play it.
1
What platform are you playing Bedrock on (Windows, PlayStation, Xbox, etc.) and what happens when you try to play the game? Please provide us with some details about what's happening so we can try to assist you! ^FF
1
Windows
1
Are you encountering any error messages when you try to play Bedrock on your PC? Any additional details you can provide will help us to narrow down the issue and get you to the right team! ^FF
1
Nope, it only says play demo and i cant play on the phone too.
1
Demo issues typically happen when you're logging into an account that doesn't have a license. Also looks like you may be attempting to launch the Java Edition. Make sure to pick "Minecraft for Windows" from the left tab and that your launcher is compatible with Bedrock. ^AM
1
1
Nope, i have the license and im at bedrock
1
Replying to @BrCyrex
At this point, we'll need an account specialist to investigate this issue further for you. Please complete our request form at bit.ly/3uO21ER and be sure to include as much information as possible about this issue you're experiencing, including any screenshots! ^FF

Oct 15, 2022 · 3:21 AM UTC