Please complete our request form at bit.ly/3uO21ER so that one of our Realms specialists can look further into this issue for you. ^FF
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Did you receive an email with a ticket number? If you can provide us with that, we can look into it! ^AM
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Unfortunately, it doesn't look like I'm able to see this ticket in our system. Please resubmit your request to us at bit.ly/3uO21ER. ^FF
You'll need to reach out to the platform in which you initially purchased your realm for a refund. However, if you purchased through Google Play or if you purchased a realm on Java Edition, then you'll need to submit a request to our Support: bit.ly/3uO21ER. ^FF
Oct 13, 2022 · 4:49 AM UTC

