Replying to @DeezyGav
We cannot read or access DMs at this time, I'm sorry to say! What can we assist you with? ^BT

Oct 12, 2022 · 3:09 PM UTC

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Replying to @MojangSupport
I am having a hard time resetting my password. I don’t receive the email and the funny part is when I search Minecraft in my emails it show my purchase confirmation.
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Thanks for clarifying for us! If you could, can you create a ticket with our Accounts team so they can take a closer look? Please send us an email at aka.ms/Minecraft-Support and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^BT
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