As of October 5, 2022, a new update to Minecraft for Xbox has been released, focusing on performance and graphical improvements. For more information about the update, please visit our Xbox Minecraft Performance Update support article: help.minecraft.net/hc/en-us/… ^BT
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@MojangSupport we have been left with out a game since this update, we purchased the master collection in 2019 for £39.99 It is now showing as unavailable in the store. So it thinks we no longer own the game.
Is there anything that can be done as we are beyond gutted.
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Are you making sure that you're logging in with the correct credentials? If you are, then you will need to reach out to Xbox/Microsoft Support for assistance with recovering your account. nitter.vloup.ch/xboxsupport or support.xbox.com ^TK
Oct 11, 2022 · 6:48 PM UTC
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