Xbox Players - you will be receiving an update on October 5. Please do not uninstall during the update! Check out this article for more info: help.minecraft.net/hc/en-us/…

Oct 4, 2022 · 10:01 PM UTC

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Replying to @MojangSupport
After this update on Xbox X game has desapeared from owned games. Downloaded again since already owned. Says “do you own this game” error (0x803f8001). Tried every possible solution to resetting xbox to factory settings and still the same issue.
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Please visit our bug report site to see if the problem has already been reported: bugs.mojang.com. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! aka.ms/MCBugTrackerHelp ^AM
Replying to @MojangSupport
I haven't been able to play on my main world since August. The only way I can play it is through Minecraft Preview. I tried mostly every method and my main world always says failed to sync. Please help. As it now I can only play Minecraft preview
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Let's have our Tech Team take a look at this! To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^AM
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Replying to @MojangSupport
hello I bought a minecraft account last year and I deleted it a month ago but I didn't delete it and if I emigrated and I deleted myself I don't understand why it happened but I didn't do anything wrong could you help me please.
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That sounds like a frustrating issue. Did you have a Mojang account and is it migrated? Or do you have a Microsoft account? Let us know which account type you have so we can get the help you need! ^AM
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Replying to @MojangSupport
i just loaded up my world after the update and my whole world got reset
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Oh no! Have you tried uploading an older backup of your world? ^AM
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Replying to @MojangSupport
ur performance update ruined my only good worlds progress and swiped my data give it back.
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Please complete our request form at bit.ly/3uO21ER so that one of our technical specialists can look further into this issue for you. ^FF
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