Sounds like a connection issue! What if any connection troubleshooting have you tried?
Let's get you up to our tech team to take a look into what's going on! To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^TK
What exact error message are you seeing when you try signing in with your Microsoft account on your PS4? ^FF
Do you get an error message at all when attempting to sign in? If so, can you provide a screenshot or a picture of it? ^BT
Let's have our Technical team take a look! To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
Going to have you contact us at this point so that we can take a closer look into the situation! To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^TK

Oct 4, 2022 · 9:53 PM UTC