@MojangSupport Hi, my game is incredibly laggy/freezes constantly since I’ve created a portal. It’s on a switch. I’ve tried restarting the game etc… any ideas? Cheers 👍
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Oh no! That sounds pretty frustrating. If you have any texture packs try disabling them and check and make sure you have plenty of storage available, as that can cause a lot of issues with Minecraft on Switch. ^AM
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Thanks for your response, I’ve been playing this world for 5 months with no issues. No change to texture settings, and I haven’t added any more games etc. it’s literally been since I created a portal a couple of days ago.
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Replying to @killerflaming0
You may need to reinstall the game in case there's issues with file corruption. Be sure to back up your worlds first since your worlds are stored locally on your device & aren't connected to your account. Info on backing up worlds can be found here: bit.ly/3c9PK76. ^FF

Oct 2, 2022 · 2:48 AM UTC

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Replying to @MojangSupport
Unfortunately this hasn’t worked. I deleted software and reinstalled. I also made a back up of the world and deleted the original. Still freezing…
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Please visit our bug report site to see if the problem has already been reported: bugs.mojang.com. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! aka.ms/MCBugTrackerHelp ^TK
Replying to @MojangSupport
Ok il give it a try, thanks.