@MojangSupport I can't seem to be able to download Minecraft PE though i still paid for it! It says: "Can't install Minecraft" Can someone help me please?
1
We can try and help but first, would that be Android or iOS? ^AM
1
Make sure your default download location (such as SD) has enough space, that you're logged into the correct Play Store account, and try a fresh uninstall, restart, then reinstall. Let us know if that works at all and any other troubleshooting you've tried! ^AM
1
I tried freeing up some space resulting in me deleting all my photo's and i mean ALL of them and deleting a lot of games but it doesn't seem to work. The download is REALLY slow. What a bad day
1
Replying to @MrMarston_John
That does sound frustrating. It's probably quicker to download via WiFi if you are currently using cell data! Can you confirm for me, though, that it is downloading and installing now, albeit slowly? It sounds like it, but if you're still running into trouble, let us know. ^AM

Sep 28, 2022 · 8:00 PM UTC

1
Replying to @MojangSupport
I am using WIFI to download Minecraft and the same notification appears: "Cannot install Minecraft" I really want to play MC PE with my friends
1
It sounds like you've gone through all the troubleshooting we can offer here, so please complete our request form at bit.ly/3uO21ER so that one of our technical specialists can look further into this issue for you. ^FF