@MojangSupport Hi! The past September 19 I tried several times to buy a realm server, after authorizing the purchase through the bank I got an error, now I have 9 charges of 7'19€ in my bank account, I can't cancel any of them, what can I do? Thank you.
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Replying to @CarlosJNG13
It's likely that it was a failed payment and what you're seeing are pending statements. To rule that out though, are you getting an error after purchasing and if so can you grab me that screenshot? ^TK

Sep 20, 2022 · 11:24 PM UTC

1
Replying to @MojangSupport
I get an error after all the tries of purchasing and now I have all the charges on my bank account.
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Thanks for providing that screenshot! If you didn't receive a transaction ID after those purchase attempts, it's likely that it failed and the money should be returned within 30 days. If you have any questions as to why it may have failed, you should reach out to your bank. ^BT