Hey @MojangSupport I can't connect to Realms on the Nintendo Switch version of Minecraft to purchase it because the Switch version is so bugged.
I can't even give you money if I want to, and it has been like this for weeks, at least, fix your game.
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For help with Nintendo purchase issues or billing questions, please contact Nintendo support directly: bit.ly/3QwCM2o. ^FF
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I'm a bit confused by your initial statement! Can you not purchase a Realm or are you not able to access a Realm due to connection issues? Clarify and I'll do my best to assist you from there. :) ^TK
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I was trying to sign up for the free trial of Realms Plus because I had never used a realm, the Switch version wouldn't even let me purchase a realm, let alone sign up for the free trial, nor has the Marketplace worked at all in months, reinstalling does nothing--
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--signing out does nothing, it's a problem on your end. It works on all other platforms. To sign up for the free trial I had to go onto my Xbox version of Minecraft, sign up for the trial, then go back to my Switch, where it took me an hour to be able to connect to--
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--or edit the realm I just signed up for (it DID recognize I had realms plus though), and now when I try to connect on my Switch it only actually connects about 1/3rd of the time
I did get the world I wanted uploaded to my realm after much frustration, though
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If you're having issues with accessing the Marketplace on your Switch and reinstalling hasn't helped, then please visit our bug report site to see if the problem has already been reported: bit.ly/3AOzbYS. You can upvote a bug report if the issue(s) aren't resolved. ^FF
Sep 16, 2022 路 3:21 AM UTC

