Let's have our Accounts team take a look! Please send us an email at aka.ms/Minecraft-Support and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^BT

Sep 12, 2022 · 3:40 PM UTC
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We have other methods of verification, but the transaction ID just speeds it along! I'd still ask that you create a ticket with our Accounts team and they should be able to help you once verified! ^BT