@MojangSupport help
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We'd be happy to help once we have more information! What seems to be the problem? ^BT
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I need to change my email to a different one because I lost my account indefinitely, I have an expired Realms server I would like to resume a subscription for
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Our Accounts team can help with that! Please send us an email at aka.ms/Minecraft-Support and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^BT
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I submitted my information. Please get back to me as soon as possible.
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Thanks for sending in that ticket! Our Support team will reach out to you as soon as they get to your ticket! ^BT
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I have not received a reply yet. Is this typical?
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Replying to @reluxah
Our queue is just a tad backed up at the moment, but you'll get a reply as soon as an Agent reaches it! ^BT

Sep 5, 2022 · 3:26 PM UTC

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Replying to @MojangSupport
@MojangSupport Is my issue ever going to be looked into?
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Did you receive a ticket number? It should be a 7-digit number that looks like this: 4567890. If you didn't receive one, then we might not have gotten your request. You can resubmit your request to us here: bit.ly/3uO21ER. ^FF
Replying to @MojangSupport
Hello, been about 2 weeks and no response. Is anyone working on my ticket?
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Hello?